New CSG Capability Helps Carriers Address A-Number Rates

GREENWOOD VILLAGE, Colo.–(BUSINESS WIRE)–CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business
transformation in the digital age
, today announced the availability
of a new capability to help carriers facilitate the trading, routing of
and settlements of calls based on A-Number Rates.

Regulation of price structures for intra-European Union (EU) calls has
resulted in price differentiation depending on call origin. Therefore,
calls that terminate in European countries, which make up nearly 20
percent of the world market, are subject to multiple rates called
A-Number Rates, which are calculated based on the call’s destination and
its origin. The result has dramatically increased the complexities
surrounding the trading, routing, and settlement of wholesale traffic.

In order to help carriers manage the intricacies and regulations behind
origin-based rates, CSG has added a new A-Number Rate capability to its Wholesale
suite of products
. It helps carriers tackle the processes involving
areas including convoluted price lists, constantly evolving carrier
agreements and destination rates.

“With the addition of origin-based rates, carriers are faced with a
multitude of challenges when routing and billing multiple rates for a
single destination,” said Chad Dunavant, head of global product
management, CSG. “To ensure the best rates and deliver high quality
service to customers on every route, CSG’s A-Number Rate capability
takes control of the manual processes associated with complex
intercarrier relationships to support least cost routing, revenue
generation, quality assurance and capacity management.”

CSG‘s Wholesale
software as a service (SaaS) product suite
is available as an
end-to-end solution, or one that is specifically tailored based on
business need. It encompasses five standard offerings: trading, routing,
QoS assurance, inter-carrier billing and settlement. It is designed to
help customers protect and improve interconnect margins and enhance the
customer experience through comprehensive billing, rating and revenue
management.

About CSG

CSG simplifies the complexity of business transformation in the digital
age for the most respected communications, media and entertainment
service providers worldwide. With over 35 years of experience, CSG
delivers revenue
management
, customer
experience
and digital
monetization
solutions for every stage of the customer lifecycle.
The company is the trusted partner driving digital transformation for
leading global brands, including Arrow Electronics, AT&T, Bharti Airtel,
Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk,
Telefonica, Telstra and Verizon.

For more information, visit our website at csgi.com
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and Facebook.

Contacts

Brad Jones
Public Relations
CSG
+1 (303) 200-3001
brad.jones@csgi.com

Liz
Bauer
Investor Relations
CSG
+1 (303) 804-4065
liz.bauer@csgi.com