Riverbed Delivers Dramatic Improvements in Cloud Performance Visibility With New Release of Digital Experience Management Solution

  • Delivers ability to monitor digital experience of every app, in any
    cloud environment
  • Extends APM transaction-level visibility to container orchestration
    for Kubernetes Pivotal Cloud Foundry and Red Hat OpenShift
  • Offers innovative capabilities for monitoring network performance
    in the cloud leveraging both packet and flow data

SAN FRANCISCO–(BUSINESS WIRE)–Riverbed®, The Digital Performance Company™, today announced the latest
release of its Digital Experience Management (DEM) solution Riverbed
SteelCentral, with advancements that dramatically improve the
performance of cloud applications. The new release fundamentally changes
performance management for cloud architectures with greater visibility
of cloud native apps and into cloud-based networks—through the
introduction of new Application Performance Management (APM) and Network
Performance Management (NPM) capabilities. Today’s announcement further
strengthens the industry’s most comprehensive DEM solution, which
unifies device-based end user experience, application, and network
monitoring to provide the business with a holistic view to truly measure
and manage the digital experience.

Watch Webcast: The
Dynamic Duo of Cloud Network Management

Cloud adoption is enabling massive business transformation and
tremendous growth for today’s digital business, but it also creates huge
visibility gaps and span of control challenges for organizations. While
hybrid architectures are a reality for most modern enterprises and cloud
is now considered an extension of the enterprise infrastructure, the
majority of performance management tools available in the market are
incapable of providing unified and user-centric visibility for hybrid
cloud environments and the user’s digital experience. In the 2018 State
of Cloud Monitoring Survey recently conducted by Riverbed, IT network
and cloud business decision makers shared their difficulties with 92% of
participants stating they faced challenges with performance management
in their cloud environment, and 60% of participants stated that their
end users experienced cloud performance issues first before companies
knew about them.

With this release of SteelCentral, Riverbed is introducing a new,
comprehensive approach to monitor cloud performance that enables
enterprises to monitor the digital experience of every application, in
any cloud environment.

Read Blog: Manage
Hybrid Cloud Like a Fine Tuned Automobile

“As cloud adoption has become ubiquitous, cloud deployments and the
applications themselves have become increasingly complex and
distributed. Ensuring performance of the end-user experience, apps,
networks and cloud vendors themselves is a daunting challenge,” said
Mike Sargent, Senior Vice President, General Manager for SteelCentral at
Riverbed. “This latest release of Riverbed SteelCentral delivers rich
visibility into both the application and network performance of hybrid
and cloud environments, as well as the most comprehensive approach to
truly measure and manage the digital experience. With our end user
experience focus and supporting big data platform, Riverbed SteelCentral
is delivering end-to-end performance monitoring at a scale unmatched by
any other vendor.”

“Public cloud continues to make inroads, with our research showing that
41% of enterprises are heavily using public cloud and 72% of those users
are deploying in multi-cloud environments.1 So, it is of no
surprise that 60% of organizations anticipate that they will invest in
cloud services monitoring and visibility over the next two years2,”
Rohit Mehra, Vice President, Network Infrastructure, at IDC. “The latest
release of Riverbed SteelCentral offers companies a new and
comprehensive approach for visibility into the application and network
performance of hybrid and cloud environments. This is timely as we are
seeing a rapid increase in the need for solutions that provide better
cloud app performance and visibility.”

The new SteelCentral release features significant enhancements to its
core solutions:

  • Packet visibility in the cloud – the new release of a AppResponse
    Cloud solution collects and analyzes packet information for Amazon Web
    Services (AWS) deployments
  • Flow visibility in the cloud – SteelCentral NetProfiler’s capabilities
    extended to monitor flow across cloud environments and between the
    cloud and the enterprise
  • App visibility for today’s cloud native apps – introduction of
    AppInternals integrations with Kubernetes, Pivotal Cloud Foundry and
    Red Hat OpenShift to help companies maintain visibility as
    applications are developed and implemented in the cloud, and manage
    the complexity of the modern multi-stack app ecosystem.

“CenterPoint’s mission is to serve our customers’ complex industrial
property logistics and infrastructure needs as well as create
sustainable jobs and build communities,” said Beverly Maestas, VP of
Technology Operations at CenterPoint. “Our digital transformation
initiatives are a critical component of this mission and leveraging the
cloud is core to our strategy. Riverbed SteelCentral’s new capabilities
will enable us to monitor our network performance across our hybrid
environment and provide unified visibility into applications, logs,
networks and systems. The resulting visibility to performance in the
cloud will give us clarity into our initiatives and the impact they have
on our customer base.”

Enhanced Cloud Native APM Visibility for Kubernetes, Pivotal Cloud
Foundry and Red Hat OpenShift

The pressure from digital transformation initiatives has fundamentally
shifted how companies develop, implement and manage their application
environment. Not only do companies need to ensure that these
business-critical initiatives realize their targeted benefits for the
enterprise, but they need to do so in an increasingly portable,
ephemeral environment. As companies accelerate application development
with microservices architectures and composable applications, they are
increasingly adopting solutions such as Kubernetes, Pivotal Cloud
Foundry and Red Hat OpenShift for container and application
orchestration and delivery.

SteelCentral APM takes a scalable big data approach that is fully
adapted to the cloud native ecosystem. With this new release,
AppInternals, SteelCentral’s APM solution, significantly enhances its
support for modern cloud-based application architectures with full
visibility into transactions, containers, and services running within
Kubernetes, Pivotal Cloud Foundry and Red Hat OpenShift. SteelCentral
APM helps companies running applications in Docker containers and
Pivotal Cloud Foundry, to reduce performance issues and drive better
user adoption.

Moreover, with Riverbed’s partnership and integration into the Pivotal
stack, application teams can easily and painlessly deploy Riverbed’s
distributed application tracing into Pivotal’s cloud-native platform to
ensure application performance, customer satisfaction and retention
while driving more stable application releases.

“Over one-third of the Fortune 100 companies rely on Pivotal. Monitoring
application performance accurately is the foundation of delivering
high-quality software,” said Nima Badiey, Head of Technology
Partnerships at Pivotal. “Riverbed SteelCentral AppInternals for PCF
delivers end-to-end insight into applications running on Pivotal Cloud
Foundry. It preserves diagnostic details for executed transactions, even
in large-scale enterprise deployments, helping users resolve issues
before they affect customers and the business.”

New NPM Approach for Hybrid Cloud

This release introduces the first cloud NPM solution that can both look
broadly across cloud network traffic and deeply examine cloud network
interactions. Utilizing both flow and packet-based approaches to network
performance management (NPM), companies can build on existing
on-premises expertise but now extend it to cloud environments. New NPM
features include:

  • The ability to implement the SteelCentral AppResponse virtual
    appliance as an Amazon EC2 instance in a Virtual Private Cloud (VPC)
  • New reporting capabilities that enable companies to investigate cloud
    network performance in conjunction with on-premise network performance
    to provide an overarching view of the hybrid enterprise.
  • The extension of SteelCentral Agent to collect both packet and flow
    information in the cloud. This agent builds upon Riverbed’s single
    license strategy which enables companies to redeploy the agent across
    NPM, APM and end user experience management (EUEM).

About Riverbed

Riverbed®, The Digital Performance Company™, enables
organizations to maximize digital performance across every aspect of
their business, allowing customers to rethink possible. Riverbed’s
unified and integrated Digital Performance Platform™ brings together a
powerful combination of Digital Experience, Cloud Networking and Cloud
Edge solutions that provides a modern IT architecture for the digital
enterprise, delivering new levels of operational agility and
dramatically accelerating business performance and outcomes. At more
than $1 billion in annual revenue, Riverbed’s 30,000+ customers include
98% of the Fortune 100 and 100% of the Forbes Global 100. Learn more at riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein
are trademarks of Riverbed Technology, Inc. All other trademarks used
herein belong to their respective owners.

The Riverbed 2018 State of Cloud Monitoring survey was conducted by
Dimensional Research, an independent research firm specializing in
market research to help companies make smarter business decisions. Over
300 IT decision makers with direct responsibility for network and cloud
environments completed the survey. Participants came from the U.S., EMEA
and APJ, working at companies with 1,000 – 5,000 employees and from a
wide range of industries, job levels and cloud environments.

1 IDC CloudView, May 2018
2 End User NPM
Study, IDC, November, 2017


Riverbed Technology
Esther Burciaga, 415-527-4810