World Unified Communication (UC) Market – Opportunities and Forecasts to 2022 – Key Players are Aastra, Alcatel-Lucent, At&T, Cisco, HP, IBM, Microsoft, Siemens & Verizon Communications – Research and Markets

Unified Communication (UC) Market – Opportunities and Forecasts, 2014 –
report has been added to Research and Markets’

Unified communication (UC) is a process of integrating real-time
communication services such as presence information, telephony,
conferencing, telephony, instant messaging etc. with non-real time
services such as SMS, email, voicemail etc. The sustained growth of the
Information and Communication Technology (ICT) market is expected to
enhance the growth of UC market as it is generating lot of interest in
software and application development communities as well as enterprises.
The key drivers for the growth of the market are large investments in
communication and collaborative technologies by government, telecom & IT
and financial service sectors.

Additionally, the proliferation of the smartphones market globally, is
expected to push the market growth exponentially as smartphones are the
easiest medium to use the services offered by unified communication
technologies. Moreover, in the globalized corporate world, the mobility
of workforce has increased manifolds and UC allows easy connectivity to
individuals anytime, anywhere.

Another key factor that drives the market is that, most service
providers usually roll out unified communication as a service (UCaaS)
after successful implementation of software as a service (SaaS).
Therefore, it is easy for enterprises to adopt the services on a pay as
you grow mode as it negates the need for high upfront investment.
However, lack of information security is a major dissuader for
enterprises to adopt this service as the data is usually stored in a
cloud infrastructure.

The major opportunity for the market growth lies in developing an
efficient communication system that can serve customers on the move and
most of the key players are focusing their strategies on developing such

Scope of the Report:


  • Telephony
  • Messaging
  • Chat or Instant Messaging (IM)
  • Unified Messaging
  • Conferencing
  • Audio Conferencing
  • Video Conferencing
  • Web Conferencing
  • Presence Management
  • Mobility


  • Small Office/Home Office
  • Small Enterprises
  • Medium Enterprises
  • Large Enterprises


  • Banking, financial Services and Insurance (bfsi)
  • Consumer Goods and Retail
  • Healthcare
  • Public Sector and Utilities
  • Travel and Hospitality
  • Logistics and Transportation
  • Telecom and IT
  • Others

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Topics: Unified