Promutuel Insurance Extends Guidewire PolicyCenter to Support Personal Lines Including Data Management and Policyholder Digital Engagement

QUÉBEC CITY, Québec & FOSTER CITY, Calif.–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;$GWRElt;/agt; lt;a href=”” target=”_blank”gt;#customerengagementlt;/agt;–Promutuel Insurance, one of Quebec’s largest Property and Casualty (P&C)
insurers, and Guidewire Software, Inc. (NYSE: GWRE), provider of the
industry platform P&C insurers rely upon, today announced that Promutuel
Insurance has extended deployment of Guidewire PolicyCenter™ to its
personal lines of business. The company also completed deployment of two
additional products: Guidewire DataHub™ will integrate claims and policy
data to support an enterprise-wide data management strategy, and
Guidewire CustomerEngage™ will provide a state-of-the-art digital
experience for customers. The implementation projects were led by
Guidewire PartnerConnect™ Consulting Advantage member, V-NEO/GFT.

Promutuel Insurance previously deployed PolicyCenter to its commercial
and farm lines of business in 2017, implementing a system that would
help increase operational efficiencies and continue its ongoing business
transformation initiative. The company has been live with Guidewire
ClaimCenter™ since 2012.

“By implementing the Guidewire products, we have been able to increase
operational efficiency and rating accuracy by removing manual
processes,” said Serge Gagné, Business Owner, Insurance Solutions and
Projects Director, Promutuel Insurance. “Our agents and brokers are now
able to do all of their work in PolicyCenter, ensuring that all
underwriting processes are done appropriately from any channel.”

Gagné continued, “By following a mainly out-of-the-box implementation
approach, using configuration to make changes rather than customization,
we experienced a smooth implementation from start to finish and were
able to complete the project on time and on budget.”

“As a longtime partner to Promutuel Insurance, we are honored to
continue to work with them on their business transformation journey,”
said Marc Hughes, Executive Vice-President, V-NEO/GFT.

“We congratulate Promutuel Insurance on its successful deployment of
DataHub and CustomerEngage and extending the implementation of
PolicyCenter to its personal and surety lines of business,” said Mike
Polelle, Chief Delivery Officer, Guidewire Software. “We admire the
company’s commitment to serving its mutual members across the province
of Québec and protecting the things Quebecers hold dearest. We look
forward to watching the company continue to adapt and succeed in a
rapidly changing insurance marketplace.”

About Promutuel Insurance

Promutuel Insurance is among the largest property and casualty insurers
in Québec. Known for its financial strength, high quality products and
customer service excellence, it employs more than 1,910 people and
serves more than 630,000 insureds. Promutuel Insurance’s mission is to
promote and offer insurance products that meet the needs of its clients.
It is committed to offering personalized quality service and to
promoting the mutualist values that have guided its activities for 165


V-NEO is a Consulting Firm that specializes in property & casualty and
life & health insurance. V-NEO provides consulting services in business
and enterprise architecture, information technology solutions and the
coordination of major transformation projects through the entire course
of implementation of solutions from the strategy, selection, inception
and planning to the delivery and concretization of value in the
organization. V-NEO’s primary mission is to add value in organizations
through its professional services, which aims for results that exceed
expectations while complying with deadlines and costs, and leave the
client with an imprint or assets extending beyond the intervention. For
more information, please visit V-NEO

About Guidewire Software

Guidewire delivers the industry platform that Property and Casualty
(P&C) insurers rely upon to adapt and succeed in a time of accelerating
change. We provide the software, services, and partner ecosystem to
enable our customers to run, differentiate, and grow their business. We
are privileged to serve more than 350 companies in 32 countries. For
more information, please visit
and follow us on twitter: @Guidewire_PandC.

NOTE: For information about Guidewire’s trademarks, visit


Diana Stott
Director, Communications
Guidewire Software, Inc.

Emilie Dick-Roy
Public Relations Advisor
Promutuel Insurance
+1 (800) 510-4630,
poste 2778