Administrative Strategies Resolves Claims 54 Times Faster with Encircle

Technology partnership reduces time from initial claim to payment
resulting in improved efficiency and customer satisfaction

FISHERS, Ind.–(BUSINESS WIRE)–Administrative
Strategies
, industry leading provider of catastrophe response and
National Flood Insurance Program (NFIP) claims handling solutions, has
chosen Encircle Inc. as their collaboration, documentation, and field
productivity software solution provider.

Administrative Strategies is dedicated to delivering on their promise to
quickly and accurately put people’s lives back in order after a loss.
However, traditional system processes, distance, site access, and
resources can make this promise challenging. Administrative Strategies
selected the Encircle platform to digitally gather information and
streamline workflows resulting in a significant gain in efficiency and
customer satisfaction.

“Encircle Link helps us deliver on our promise to get our customers on
the road to recovery within hours and not days,” explained James
Gardner, Field Claims Manager and Adjuster, Administrative Strategies,
LLC. “We can now confirm flooding at first contact, get the Advance and
Preliminary Report started before an inspection even occurs, and submit
it before the adjuster leaves the property! This gain in efficiency has
allowed us to improve the customer experience and to deliver on our
promise.”

Without downloading an app, the insured can provide photos, details of
the loss, and signatures from their smartphone or tablet using Encircle
Link. The time from initial contact to payment request drops from 10.8
days to just 0.2 days when using Encircle Link; making the process 54
times faster than their traditional process. This reduction in time
enhances customer interaction at their time of need, improves
communication with all parties involved and facilitates faster delivery
of accurate advances.

“We are very pleased with the results that Administrative Strategies has
been able to achieve by implementing Encircle,” commented Paul Donald,
Co-Founder and CEO, Encircle Inc. “By using Encircle to improve
documentation and communication, Administrative Strategies has
dramatically improved their operations and reduced cycle times, giving
them time back to focus on providing customers with the exceptional
customer service they’re known for.”

About Administrative Strategies

Administrative
Strategies, LLC
provides business strategies, solutions, and
consulting services with unparalleled quality, service, and compassion.
Their value-added service, experience, open communications, and “can do”
spirit equips them to build on the strong foundation they have
established and allows them to deliver exemplary services to their
business partners.

About Encircle

Encircle
Inc.
streamlines the claims workflow for the property and casualty
insurance industry by enabling real-time documentation and collaboration
with innovative and intuitive field-productivity software. Through
process automation, Encircle creates efficiency at each stage of the
claim. Encircle’s adaptable platform is compatible with internal systems
and processes. Field and office staff are empowered with tools to
accurately, efficiently, and transparently manage claims resulting in
reduced settlement times and improved customer service. Encircle is
committed to ongoing research in emerging technologies and delivering
high-quality solutions.

For more information, visit https://encircleapp.com/
or call 1-888-937-1077.

Contacts

Administrative Strategies
Gregg Hultquist, 888-787-7811
Director
of Operations

gregg@adminstrat.com
or
Encircle
Alicia
Bedard,
226-220-0161
VP, Marketing
abedard@encircleapp.com