Global eCommerce Leader to Move 2100 Agents to NICE inContact CXone

CXone cloud customer experience platform selected to improve customer satisfaction and increase sales conversion while driving down costs SALT LAKE CITY–(BUSINESS WIRE)–NICE inContact, a NICE (Nasdaq: NICE) business, today announced that a global ecommerce leader with 15 brands and five contact centers around the world has selected NICE inContact CXone – the world’s #1 cloud …

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Ridgemont Equity Partners Closes New Flagship Fund with $1.65 Billion in Commitments

Fundraise Significantly Exceeds Target with Strong Existing and New Limited Partner Support CHARLOTTE, N.C.–(BUSINESS WIRE)–Ridgemont Equity Partners, a middle market buyout and growth equity investor, today announced the closing of Ridgemont Equity Partners III, L.P. (“REP III” or the “Fund”) with $1.65 billion in commitments. Fundraising for REP III launched with a target of $1.25 …

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Smith Micro to Acquire Smart Retail Product Suite from ISM Connect

Product Acquisition Will Expand Smith Micro’s Tier 1 Mobile Operator Customer Base Worldwide and Add Positive Cash Flow, Expected to be Immediately Accretive for Non-GAAP ALISO VIEJO, Calif.–(BUSINESS WIRE)–Smith Micro Software, Inc. (NASDAQ: SMSI) (“Smith Micro” or the “Company”) today announced that it has entered into a definitive agreement to acquire the assets of ISM …

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European DataWarehouse Launches Enhanced Private Data Environment

FRANKFURT, Germany–(BUSINESS WIRE)–European DataWarehouse (ED) today announced it has launched an enhanced version of ED Private, a private data environment to report information including energy efficiency and relevant documentation for a variety of instruments such as credit claims, covered bonds, private cash and synthetic ABS transactions, ABCP, whole loan portfolios and private repo transactions. Built …

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CIO Management Toolkit (2018) – ResearchAndMarkets.com

DUBLIN–(BUSINESS WIRE)–The “CIO Management Toolkit” report has been added to ResearchAndMarkets.com’s offering. CIOs and CTOs are in a constantly evolving field, however world class CIOs and CTOs focus on three areas to help them manage more effectively. They are: Technology People Infrastructure This toolkit bundle is a collection of the latest CIO’s tools which have …

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Internet and IT Position Descriptions HandiGuide – 2018 – ResearchAndMarkets.com

DUBLIN–(BUSINESS WIRE)–The “Internet and IT Position Descriptions HandiGuide – 2018” book has been added to ResearchAndMarkets.com’s offering. Full Suite of tools to help manage the HR processes – includes 288 Position Descriptions, Job Progression Matrix, Organization Charts, and Employee Termination in electronic checklist form. IT Job Descriptions updated to reflect latest compliance requirements. The Internet …

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Ada Secures $19 Million in Series A Funding Led by FirstMark Capital

New investment will accelerate the expansion of Ada’s AI-powered customer service platform into new global markets and industry sectors TORONTO–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/AI?src=hash” target=”_blank”gt;#AIlt;/agt;–Ada, a global leader in automated customer service, today announced that it has raised C$19 million in Series A funding. The round was led by FirstMark Capital with participation from Leaders Fund and …

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CipherCloud Named 2019 SC Awards Finalist

CASB+ Platform Recognized for Best Cloud Computing Security Solution and Best Emerging Technology SAN JOSE, Calif.–(BUSINESS WIRE)–CipherCloud®, a leader in cloud security, today announced it has been named a finalist in the 2019 SC Awards for Best Cloud Computing Security Solution and Best Emerging Technology categories. Winners will be announced at the SC Awards ceremony …

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Hercules Capital Announces Share Repurchase Program – Up To $25.0 Million Representing Approximately 2.4% of Common Stock Outstanding(1)

PALO ALTO, Calif.–(BUSINESS WIRE)–Hercules Capital, Inc. (NYSE: HTGC) (“Hercules” or the “Company”), the leading specialty finance company to innovative, venture growth, pre-IPO and M&A stage companies backed by leading and top tier venture capital firms, today announced that its Board of Directors has approved a stock repurchase plan (the “Company 10b5-1 Plan”) to acquire up …

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Allied Wallet Adds More Payment Options for Europe’s Largest Market for Luxury Goods

LONDON–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/alliedwallet?src=hash” target=”_blank”gt;#alliedwalletlt;/agt;–Allied Wallet, a globally leading provider of mainstream online payment processing, recently added MyBank, Trustly, SEQR, and Klarna to its long list of payment options to support Italy’s fast-growing e-commerce market. With over 19 million online shoppers in Italy spending about €21 billion annually, it is apparent that e-commerce is seeing amazing …

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Debt Collection Software Market by Component, End-User, Organization Size, Deployment Type and Region – Global Forecast to 2023 – ResearchAndMarkets.com

DUBLIN–(BUSINESS WIRE)–The “Debt Collection Software Market by Component (Software and Services), End-User (Banks, Collection Agencies, Finance Companies, Healthcare), Organization Size (Large Enterprises and SMEs), Deployment Type, and Region – Global Forecast to 2023” report has been added to ResearchAndMarkets.com’s offering. The debt collection software market is expected to grow from USD 2.64 billion in 2018 …

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ZT Acquires Both Mobile & IoT Messaging and Interact Business Units From NewNet

LONDON–(BUSINESS WIRE)–ZephyrTel, a division of ESW Capital focused exclusively on global telecommunications operators, is pleased to announce it has acquired the Interact and Mobile Messaging business units of NewNet Communication Technologies with immediate effect. The acquisition will integrate the Mobile Messaging, Invigorate Rating and Charging Platform and the Nimblevox Cloud IVR technology into the ZephyrTel rapidly growing …

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Navigant Research Report Finds Microgrids Represent a Platform to Transform DER into Systems with Enhanced Resiliency Services Beyond Traditional Utility Offerings

Utilities that move early and learn from pilot programs can help shape their own microgrid destiny and offer new models for the entire utility industry BOULDER, Colo.–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/DER?src=hash” target=”_blank”gt;#DERlt;/agt;–A new report from Navigant Research examines how utilities that move now can shape future microgrid markets to create new revenue opportunities. The electric utility industry …

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Avalara Announces CRUSH 2019: The Path Forward for Tax Compliance

SEATTLE–(BUSINESS WIRE)–Avalara (NYSE: AVLR), a leading provider of tax compliance automation software for businesses of all sizes, today announced the return of CRUSH, its fourth annual tax conference and industry gathering. The conference will take place May 8–10, 2019, in Huntington Beach, California. Bringing together the world’s experts and practitioners at the forefront of the …

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Jose Mourinho leaves United

MANCHESTER, England–(BUSINESS WIRE)–Manchester United (NYSE: MANU) announces that manager Jose Mourinho has left the club with immediate effect. The club would like to thank Mourinho for his work during his time at Manchester United and to wish him success in the future. A new caretaker manager will be appointed until the end of the current …

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Anglo-Gulf Trade Bank Choses Assurance Software to Help Ensure Resiliency

WAYNE, Pa.–(BUSINESS WIRE)–Assurance Software, a leading provider of comprehensive business continuity management and disaster recovery software and services, today announced that Anglo-Gulf Trade Bank has selected the company’s suite of business continuity applications to help ensure the resiliency for the newly formed banking enterprise. Anglo-Gulf Trade Bank was established as the world’s first digitally-enabled trade …

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Ammeraal Beltech and Megadyne Group Announce Their New Merged Name

AMMEGA: A New Name in Belting Technology ALKMAAR, The Netherlands–(BUSINESS WIRE)–The two world-leading suppliers in belting technology – Ammeraal Beltech and Megadyne Group – who came together in a merger in September of this year, have taken another important step in their integration. This month, they have announced a new corporate name for their joint …

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78 Percent of UK Office Workers Believe Their Jobs Will Survive Automation

UK employees positive about Robotic Process Automation (RPA), but awareness of how their work will be transformed is low LONDON–(BUSINESS WIRE)–Seventy eight percent of UK office workers are confident their jobs will survive automation, according to new independent research* undertaken for leading enterprise Robotic Process Automation (RPA) software company UiPath. The research, exploring the attitudes …

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Belfius Selects Moody’s Analytics IFRS 17 Solution

LONDON–(BUSINESS WIRE)–Moody’s Analytics, a leading provider of financial intelligence, announced today that its technology has been selected by Belfius, a major bank insurer in Belgium. Belfius is using the Moody’s Analytics RiskIntegrity™ IFRS 17 solution to make the transition from their current insurance accounting frameworks to the new International Financial Reporting Standard (IFRS 17) that …

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